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Shipping Policy - Spares

 

 

Thank you for choosing Spares as your trusted source for motor parts. This Shipping Policy outlines important information regarding the shipping and delivery of your orders. By placing an order with Spares, you agree to the terms and conditions stated in this policy.

Order Processing and Fulfillment:

1. Order Processing Time:*After placing an order, please allow 1-2 business days for order processing. During peak seasons or special promotions, order processing times may be slightly longer.

2. Product Availability: Spares strives to maintain an up-to-date inventory. However, in some cases, certain products may be temporarily out of stock or unavailable. In such instances, we will notify you of any delays and provide estimated shipment dates.

3. Multiple Shipments: If your order includes multiple items, it is possible that they may be shipped separately to ensure timely delivery. You will receive separate tracking information for each shipment.

Shipping Methods and Delivery Time:

1. Shipping Methods: Spares offers standard shipping for most orders. Expedited shipping may be available for select products at an additional cost.

2. Delivery Time: The delivery time for standard shipping varies based on the shipping address and the selected shipping method. Please refer to the estimated delivery timeframe provided during the checkout process. Please note that delivery times may vary due to external factors beyond our control.

3. Delivery Delays: Spares is not liable for delays caused by external factors such as weather conditions, natural disasters, carrier delays, or other unforeseen circumstances. We will make every effort to keep you informed of any shipping delays.

Shipping Charges:

1. Shipping Costs: Shipping costs are calculated based on the total weight of the order, shipping method selected, and the destination address. Shipping charges will be displayed during the checkout process.

2. Free Shipping: Spares may offer free shipping promotions on qualifying orders. To avail of free shipping, the order must meet the specified minimum purchase amount after any discounts or coupons are applied.

Order Tracking:

1. Tracking Information: Once your order has been shipped, you will receive an email notification with tracking details. You can use the provided tracking number to monitor the status and estimated delivery date of your package.

2. Tracking Updates: Please allow a brief period for tracking information to be updated by the carrier after receiving the tracking number. Tracking updates may take a few hours or up to one business day.

Shipping Address:

1. Accurate Address: Please ensure that the shipping address provided during checkout is accurate and complete. Spares is not responsible for delays or misdeliveries caused by incorrect shipping information.

2. Undeliverable Packages: If a package is returned to us as undeliverable due to an incorrect address or other issues, we will contact you to arrange reshipment. Additional shipping charges may apply for re-delivery.

If you have any questions or concerns regarding our Shipping Policy, please feel free to contact our customer support team at [email address]. We are here to assist you and ensure a smooth shipping experience for your orders. Thank you for choosing Spares.